Terms & Conditions

Please see below basic terms and conditions to which apply to all customers and services we provide.

Arrival: Please arrive at least 10 minutes prior to your scheduled appointment, unless agreed otherwise. This will allow you time to enjoy a beverage, preview a possible new look in our various fashion magazines or catch up on the latest gossip in your favorite publication.

Late Arrivals: To ensure the promptness of all reservations we reserve the right to reschedule any appointment where by the client is 30 minutes late from their original appointment time. Rescheduling will be agreed to a convenient time for both the client and stylist. If you are going to be late, please let us know as soon as possible.

Children: We welcome all well-behaved children, however advise they be left with a responsible guardian at home. Please remind your children to avoid running, spinning and climbing on chairs. They should refrain from opening any closed drawers in the salon. Most drawers contain sharp objects and chemicals that could be potentially dangerous to unsuspecting children.

Satisfication: We firmly stand behind all of our hair services. If for any reason you are not 100% satisfied with your service please contact us immediately so we can assess the situation. Tweaks and adjustments will be honored for one week from the date of service.

Refunds: If for any reason you are not 100% satisfied with your service, you must give us the chance to rectify the problem prior to any refund being given or offered. We require customers to let us know up to one week after the date of service carried out. We cannot be held responsible for products applied to the hair after the appointment.

Travel: We work within a 5 mile radius of Sipson. If you are further than this we may charge additional money to cover costs incurred. Costs may also be passed on for parking charges, should you not be able to provide suitable parking.

Caroline's Salon At Home

Stylish, Affordable & Convenient Hairdressing


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1 Chitterfield Gate, Sipson. West Drayton, Middlesex UB7 0JR

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